Book appointments for your walk-in clients and accept payment using the Wix app as your point of sale. You'll be able to charge for multiple appointments as well as Wix Stores products in the same order.
You can collect payment using a variety of charging options including: cash payments,
card payment via a card reader, manual card entry, and Tap-to-Pay (US-only).
Step 1 | Add items to the cart
Start by booking the first appointment and adding it to the cart. Once that's done, you can proceed to checkout or book additional services, add store products, or add a custom charge.
To add items to the cart:
- Go to your site in the Wix app.
- Tap Manage
at the bottom. - Tap Point of Sale under Get Paid.
- Select what you want to add to the cart:
Add Wix Bookings services
- If you also use Wix Stores, tap Services.
- Tap to select the relevant service.
- Add the appointment details.
- (Optional) Tap the service price to edit it.
Tip: This is great for offering custom or discounted pricing for services if your clients book multiple services at once. You can also add a discount to the whole order (see below). - (Optional) Tap the Notify client with an email checkbox to send a booking confirmation via email.
- Tap Add to Cart.
- (Optional) Book additional sessions.
- Tap the Products tab.
- Locate the products you want to add to cart using any of these methods:
- Enter a search term.
- Scan the product's barcode.
Note: To work your SKU must be the barcode number. - Tap All Products to search within a category.
- Scroll through your products.
- Tap to select the products and variants you want to sell.
- Tap Go to Cart.
- Add a custom amount to the sale:
- Tap Add Custom Charge.
- Enter the amount, including cents.
- (Optional) Tap Add Note and enter information about the sale.
Tip: Note can only be viewed on invoices. - Tap Apply.
- Tap Go to Cart.
Step 2 | (Optional) Add a discount or redeem a coupon
You can offer customers a price reduction in 2 ways. If you
created coupons, you can allow customers to redeem a coupon at checkout. Alternatively, you can manually enter any discount percentage you choose.
To add a discount or coupon:
- Let a customer redeem a coupon:
- Tap Redeem a Coupon.
- Enter the code or tap Choose from the coupon list, select it, and tap Done.
- Tap Apply.
- Add a Discount:
- Select a discount option:
- Percentage discount:
- Tap %.
- Enter the percentage (e.g. 10% discount).
- Tap Apply.
- Price discount:
- Tap $.
- Enter the amount you want to take off the total price. (e.g. $10 discount).
- Tap Apply.
Step 3 | Add a customer
You can assign an existing customer to the sale or add a new one.
To add a customer:
- Tap the More Actions icon
in the top right corner. - Select Add New Contact.
- Add a customer:
- Select an existing customer.
- Tap +Add New Contact to enter the new customer's details, then tap Save.
Step 4 | Process payment
Now you can proceed to checkout and select how you want to be paid.
To collect payment for the order:
- Tap Charge.
- Choose the relevant payment method:
- Tap Cash.
- Select or enter the amount received from the customer.
- Give your customer the change.
Tip: The amount appears on the screen. - Choose what you want to do:
- Tap Send Receipt:
- Email receipt: Confirm the email and name and then tap Send Receipt.
- Text receipt: Confirm the phone number is correct and then tap Text Receipt.
- Print receipt: If you set up a printer, tap to print a receipt.
- Tap No Receipt.
Accept credit/debit card payment using a
card reader via Wix Payments.
- Tap Card.
- If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enabled tipping. - Let the customer swipe, insert, or tap their credit card.
- Choose what you want to do:
- Tap Send Receipt:
- Email receipt: Confirm the email and name and then tap Send Receipt.
- Text receipt: Confirm the phone number is correct and then tap Text Receipt.
- Print receipt: If you set up a printer, tap to print a receipt.
- Tap No Receipt.
Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable.
Learn more
- Tap Manual card entry.
- If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enabled tipping. - Enter all the credit card details and tap Next.
- Enter the customer's zip code / postal code.
- Tap Confirm & Pay.
- Choose what you want to do:
- Tap Send Receipt:
- Email receipt: Confirm the email and name and then tap Send Receipt.
- Text receipt: Confirm the phone number is correct and then tap Text Receipt.
- Print receipt: If you set up a printer, tap to print a receipt.
- Tap No Receipt.
(US Only) Accept Tap to Pay
After
setting up Tap to Pay, you can use your phone as a card reader.
To accept payment using tap to pay:
- Select Card.
- If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enabled tipping. - If prompted, select Tap to Pay.
- Let the customer tap their credit card on your mobile device.
- Choose what you want to do:
- Tap Send Receipt:
- Email receipt: Confirm the email and name and then tap Send Receipt.
- Text receipt: Confirm the phone number is correct and then tap Text Receipt.
- Print receipt: If you set up a printer, tap to print a receipt.
- Tap No Receipt.
Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method.
To accept gift card payment:
- Tap Gift card.
- Enter your customer's gift card code or scan their physical gift card and tap Apply.
Note: Only merchants using Retail POS can redeem physical gift cards. - Tap Complete Sale.
- (Optional) Do one or more of the following:
- Send a receipt:
- Tap Send Receipt.
- Select how you send the receipt:
- Tap Print Receipt: This option is available if you connected a printer.
- Tap Email Receipt, enter the email address if prompted, and tap Send.
- Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
- Do not send a receipt: Tap No Receipt.
- Tap Split Payment.
- Collect the first payment:
- Enter the first payment amount or tap Split into equal payments and select the number of payments.
- Tap Continue.
- Tap Cash, Card, or Manual card entry and follow the relevant steps above to complete the first payment.
- Select an option:
- Collect an additional payment(s):
- Tap Continue.
- Process 1 or more additional payments.
- Mark the order as Partially Paid: Tap Mark as Partially Paid.
Save order and charge later
With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a Retail point of sale.
To save your order, simply tap Save order and charge later.
FAQs
What payment method do I need to connect?
To process card payments at a point of sale on your phone, you need to create a Wix Payments account and
get it verified.
What types of services can I book and collect payment for?
How can I use a mobile POS to collect payment for appointments, classes, and courses that were already booked?
How can I remove items I added to the cart?
- You can tap an item to remove it or change the quantity. If you want to remove all items from the cart, tap the More Actions icon
and then Clear Cart.
How can I send (or resend) my client a receipt at a later date?
You can send (or resend) a receipt later from the Orders tab.
- Tap Manage at the bottom.
- Select Orders.
- Select the relevant order.
- Tap the More Actions icon
at the top right. - Selecting Email receipt.
Can I customize receipts?
Are there other Mobile POS options available for Wix Bookings?
You can also charge clients for services using a point of sale in the following ways:
